Le rôle évolutif d’un directeur financier auprès des fabricants et des distributeurs
Avec l’amélioration de l’accès aux données B2B, la sensibilisation aux données et les décisions axées...
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Megatrends PSO-markt
Hoe kunnen professionele diensten gedijen in onzekere tijden? We kijken naar de zeven essentiële technologiegedreven strategieën die ODV's...
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The Goldilocks Budget
Explore the best practices for developing a ‘just right’ budget for your business.
Getting to a budget that is “just right”...
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Published: Jul 05, 2022
7 compétences non techniques à enseigner pour des agents exceptionnels
Le responsable d'un centre de contact consacre en moyenne 35 % de son temps à rechercher des opportunités d'encadrement,...
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Empowering People and Departments: Unleashing the Full Potential of Modern Higher Education ERP
Higher education space is increasingly high-tech, especially in academic and learning spaces, with ubiquitous access to tablet and mobile technology, and...
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Achieving Sustainable Continuity for the Office of Finance
Partnering with IT for long-term success. Partnering with IT helps finance teams better understand and capitalize on emerging technologies.
This report...
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The Workforce Analytics Workbook
How to turn people data into business insights.
So you’ve realised you have an untapped resource that you really need to put to work for you:...
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Minacce nascoste nei canali aperti
L’evoluzione della gestione dei rischi interni da parte dei team IT, legali e della conformità a fronte degli strumenti di comunicazione e...
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Published: Nov 10, 2022
Turning data challenges into revenue opportunities
The usage-based business model is fast becoming the most profitable and scalable option for enterprise businesses wanting to transform their subscriptions...
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Continuous planning enables a more agile organisation
Rethinking planning for a more competitive world.
After a year of unprecedented change, it’s even more important to adopt new planning techniques,...
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Reimagine How Work Gets Done - Introducing Fujitsu Work Life Shift
It’s time to reimagine a new future. The concept of the workplace has changed forever. It’s no longer necessarily somewhere your employees...
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Published: Jul 05, 2022
"Knowledge Rocks!" An introduction to knowledge management in the contact centre
NICE CXone’s latest eBook, "Knowledge Rocks!" is a comprehensive guide to providing clear, accessible, and helpful content to customers,...
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Adaptability The Missing Stage in Your Corporate Preparedness
Best-in-class retail and consumer organizations don’t just respond to change—they stay ahead of it.
Read the report to learn how you can...
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Published: Apr 06, 2023
Microsoft Teams and Telephony: Why Financial Services Firms Must Consider UCaaS Providers
Microsoft Teams and Telephony: Why Financial Services Firms Must Consider UCaaS Providers Lower costs, stronger reliability, advanced features.
Financial...
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